Customer Management for Manufacturing Businesses
Simple Manufacturing’s Customer Management module helps manufacturers collect, organize, and maintain all customer-related data—contact info, pricing agreements, quality clauses, receivables status, and more—so you can improve relationships, compliance, and profitability.
Why Customer Management Matters in Manufacturing
- Customer Satisfaction:
Capture preferences, feedback, and quality requirements to exceed expectations. - Efficient Production Planning:
Use demand patterns & pricing agreements to forecast more accurately. - Quality & Compliance:
Link customer quality clauses & document requirements to ensure products meet standards. - Competitive Advantage:
Strong customer relationships lead to repeat business and differentiation. - Cost Reduction:
Reduce waste, optimize shipping & billing, streamline customer data workflows.
Features of Our Customer Management Module
- Manage Customer Name & Location Information
- Unlimited “Bill-To” & “Ship-To” Addresses per Customer
- Manage Multiple Customer Contacts
- Part Numbers, Pricing Agreements & Revision Control
- Link & Track Customer Quality Clause Documents
- Track Receivables, Payment Terms & Credit Limits
- Handle Customer Shipping Accounts
- Filter & Search Customers via Advanced Criteria
- Alarms / Notifications or Single-Click Emails for Outstanding Receivables
- Comprehensive Reporting: Statements, Invoice History, AR Aging, etc.
