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  Customer Service / RMA / Product Support Management Details:

Create and Track Return Merchandise Approval (RMAs).
Track by Product Serial Number, Customer, Part Number and any combination thereof.
Record Troubleshooting Progress, Material Consumed and Repair Labor Times.
Three Status Levels of RMAs - Issued, Received, Completed. 
Keep Track of Advance Exchanges, Loaners and Permanent Replacement Units. 
Customized Repair Reports to Send Back with Repaired Item.
Track Material and Labor Required Through Product Life Cycle.


Database Providers
Call us for a quote or free consultation at 
(858) 335-6421 or 
e-mail us at info@simplemanufacturing.com


Employee Labor Tracking
Sales Order/Quote Manager
Purchasing Management
Inventory Management
Item Master
Job Cost Accounting
Bills Of Material
Work Order Management
Change Order / ECOs 
Quality Assurance




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